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Time errors on repeating tasks

D

I have several repeating tasks with times allocated but periodically when I complete the task the next one is set and a seemingly random time.

The time I actually complete the task does not seem to influence the time that is set for the task.

All responses

David Trey staff
Replied on Aug 21, 2012 - 08:20

Hello Dave,

please tell me - what exact due date format are you using in these tasks?


Best regards,
David

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DaveQ
Replied on Aug 21, 2012 - 08:29

"every weekday @ 9:00am"

After completing this task it showed up as 7:00am for the following day. Upon opening and re closing the task it resets for 9:00am.

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DaveQ
Replied on Aug 21, 2012 - 08:41

Another example. I have a task set up to repeat "every w @ 11:30am"

upon completion last week it set the todo for 4:30am

David Trey staff
Replied on Aug 21, 2012 - 12:01

Dave,

please make sure that you've chosen the correct time zone in Todoist Preferences and that it's the same time zone as the one set on your computer.

If that's the case, please tell me:
- From which view are you completing this task?
- Are you referring to the full Todoist web-app or our mobile site (or a third-party mobile app)?


Best regards,
David

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DaveQ
Replied on Aug 21, 2012 - 12:23

Time Zone Preferences are correct.
I generally complete these tasks from the web app but I do use the Iphone App from time to time

David Trey staff
Replied on Aug 21, 2012 - 12:42

Dave,

unfortunately, we can't reproduce this issue in our web-app.

Please tell me :
- From which view are you completing this task? Within a project, a search result, the 7 days view etc.?
- Which timezone are you in?
- Which browser are you using?
- Can you reproduce this issue in at least one different browser and by adding a test task due "every day @ 7am"?


Best regards,
David

D
DaveQ
Replied on Aug 21, 2012 - 13:07

I also could not reproduce the issue on the web app.

I created a test todo with the phrase "every T at 16:15"

The todo appears to have been entered properly when viewed on the web app (04:15pm)

When I opened the Iphone app and refreshed the Today view I note that the time on the repeating to do has been changed to 9:15am

If I complete that task on the app and refresh the view on the web app I see that the task has been set for next Tuesday at 9:15am

David Trey staff
Replied on Aug 22, 2012 - 01:36

Dave,

there indeed seems to be an issue in the iOS app. We're very sorry for this inconvenience. Since we're close to the release of our brand new iOS apps, we will address this issue in the new app. You're welcome to sign up for the upcoming open beta and help us improve it. For details, please refer to this post: https://plus.google.com/106827182652048588353/posts/Hh9u8Sg7xnh

For now, as a workaround, please try to us our mobile site on your iOS devices: http://todoist.com/m It's similar to the iOS app, can also be used offline and it seems that this issue doesn't occur in it.


Best regards,
David