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Data Privacy

D

How private is data please? where is it stored? where does it go? how is it prevented from being seen? (I like the software and internet systems! But, I do need to be careful about putting confidential client topics on it..) Good work on the system. Probably will buy premium. Thanks.

All responses

David Trey staff
Replied on Aug 16, 2012 - 16:39 UTC

Hello David

your data is stored on our host - Amazon Web Services, one of the world's largest hosting service trusted by many corporations. You can read detailed information about AWS' security measurements here: http://aws.amazon.com/security/

On our side, none of your data is ever seen and the Daily Digest which includes your task is generated automatically.


Best regards,
David

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David
Replied on Aug 16, 2012 - 17:19 UTC

Perfect! Thanks! That alleviates my concerns. Some clients are super sensitive about guarding their competitive information for their business. Well done on the design of data housing, etc.!

Thanks. :-)

C
czyczuje
Replied on Aug 24, 2012 - 08:06 UTC

A follow up question. I too have a security concern.

I note the connection when using data is not https so there is no secure connection between the pc and your data store. Is this correct?

Also is the data stored on the servers encrypted and if so who holds the encryption keys?

Thanks

David Trey staff
Replied on Aug 24, 2012 - 08:13 UTC

Hello Andrew,

your email/password data is encrypted when you log in regardless of your account status. Todoist Premium also allows further encryption after you log in.

Passwords are hashed/salted and all your data is being stored securely on one of the world's largest and trusted by major companies - Amazon Web Services hosting. You can read detailed information about AWS' security measurements here: http://aws.amazon.com/security/


Best regards,
David

UJ
Ulrike Jonas
Replied on Jun 27, 2014 - 09:23 UTC

Hello,

Do you see and know the email-adress of the sender if I add an email as a task?

Best regards
Ulrike

Clyde Romo staff
Replied on Jun 27, 2014 - 10:15 UTC

Hi Ulrike,

No one ever accesses your data, no third-party, no first-party. Security and privacy is our #1 priority.

Regards,

Clyde

workmng premium
Replied on Feb 15, 2015 - 01:32 UTC

I also have a follow up question, what's going on with completed tasks? I understand that then are stored in you server for a pretty long time, but what if I've accomplished some project, let's say, year ago. It's done and I don't want to store any of it's tasks anywhere. Is there any possibility to erase data of completed project completely? From my "completed tasks area and your servers"

workmng premium
Replied on Feb 15, 2015 - 01:33 UTC

Also I'd like to know, if I change my email address, do you have any history of it? And can I delete all of my sessions/adress changing information/password changing history (if you have it)

Clyde Romo staff
Replied on Feb 15, 2015 - 05:03 UTC

Hi,

Yes, there's a way to delete completed tasks in a project. Just go to the project and click the Tasks Action icon in the upper right corner. Select the 'Delete completed tasks' option to delete the completed tasks for that project. What we don't have though is the ability to define how old completed tasks you can delete.

As for your second question, I'll pass it to our developer and we'll update you once we here back the him.

Let me know if you have any other concern. :-)


Regards,
Clyde

David Trey staff
Replied on Feb 16, 2015 - 12:26 UTC

Hello,

We don't store any email or password changing history. The moment you change it, you overwrite the data related to your account and there's no way for us to tell what the old data was.

Passwords aren't stored at all, we just store their salted hashes.


Regards,
David

workmng premium
Replied on Feb 16, 2015 - 19:00 UTC

Nice, thanks a lot for this information