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Not seeing any tasks at all

JA

For the past 3-4 days, I'm not seeing any of my tasks at all. I thought i deleted them but when I checked my projects, the number of tasks beside each project are still there but when I clicked the project, no tasks are listed down. I tried checking the tasks due today and in the next 7 days but I'm only seeing the dates without any tasks under each day. What's wrong?

All responses

AB
Artem Borzilov
Replied on Aug 16, 2012 - 00:12

+1

David Trey staff
Replied on Aug 16, 2012 - 01:10

Hello Julliefer,

please log out and back into Todoist. If this won't help, log out, clear your browser's cache and offline storage data and after reloading the browser log back in directly through todoist.com (not a bookmark).

We're sorry for the inconvenience, we're currently trying to fix this caching issue and in order to identify its source, we would greatly appreciate if you could provide us with the following information:
- Which browser are you using?
- Are you using any plugins in your browser?


Best regards,
David

AB
Artem Borzilov
Replied on Aug 16, 2012 - 02:22

I have the same problem, so:
- firefox
- yes, the todoist plugin

When i added a task to the project and then deleted it, task count in the project became 0.

Relogin didn't help so i tried to open todoist.com in IE. It worked.

here is the screenshot:
https://dl.dropbox.com/u/3946922/todoist.png

David Trey staff
Replied on Aug 16, 2012 - 02:25

Hello Artem,

thank you for this information. In order to fix this issue in Firefox, please go to Firefox's Options -> Advanced -> Network tab and aside from clearing the cache, also clear the application data and remove todoist.com from the list of sites storing offline data. After reloading the browser, choose "Allow", if it asks you for permission to store offline data.


Best regards,
David

AB
Artem Borzilov
Replied on Aug 16, 2012 - 02:34

Thank you for your help

JA
Julliefer Aquino
Replied on Aug 16, 2012 - 23:13

was using ff and the plugin for igoogle. logging out/in helped. thanks! :)

VL
Victoria Lindstrom premium
Replied on Aug 17, 2012 - 04:08

I too was using on Google Chrome and trying logging off and back on, etc. and still no tasks. I used Internet Explorer to go to the todoist website, logged on and everything was there and working fine.

David Trey staff
Replied on Aug 17, 2012 - 04:20

Hello Victoria,

we have rolled out an update which should fix this issue. If you continue to experience it in the future, please let us know.


Best regards,
David