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SMS reminders not working

SV

Hello,

Since switching to HTML5, my SMS reminders are not working. Not even the "Send a test" option from preferences. Email reminders seem to work just fine. Any suggestions?

Thanks!

All responses

B
biladiz
Replied on Aug 15, 2012 - 06:57 UTC

Mine is not working even for test!!

David Trey staff
Replied on Aug 15, 2012 - 07:27 UTC

Hello,

please send your full phone numbers to david@doist.io and we'll try to manually reassign a new outgoing host for your numbers.


Best regards,
David

RM
Robert Maciejewski
Replied on Aug 26, 2012 - 00:43 UTC

Hi David,

same here, just sent my number.

Thanks, Rob

David Trey staff
Replied on Aug 26, 2012 - 06:11 UTC

Hello Rob,

we've added a new option to manually choose the outgoing host. Please try each option and make sure you're using the proper number format (incl. country and area code), for example, if your country code would be 49, please try:

+49[NUMBER]
+049[NUMBER]
+0049[NUMBER]
49[NUMBER]
049[NUMBER]
0049[NUMBER]

If none of these combinations work, please send your full phone number to david@doist.io


Best regards,
David