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'Bad Request' Response - Firefox Plug-in

GK

Upon attempting to sign in using my Firefox plug-in I received the error message below. Since then the only way I can get any options is to highlight the message and right click. The words 'Reload' and 'Logout' appear. Reload does nothing. Logout brings me back to the login, which in turn gives me the same error message upon signing in. I can still sign in on the regular Todoist site with no issue.

Oops - I used the snipping tool, but I can't paste it here. At the top of the sidebar is says, 'Bad Request'. Below that it says, "Unknown error happened: invalid literal for int() with base 10: 'True'

I'm assuming I'll have to remove and add all over again?

All responses

David Trey staff
Replied on Aug 10, 2012 - 13:10 UTC

Hello,

unfortunately, I can't reproduce this issue.

Please tell me:
- Are you trying to sign in using a Google Account?
- Can the error message be closed? If so - what do you see when it's closed?
- Does your browser accept third-party cookies (in Options -> Privacy -> "Use custom settings for history" drop down)?


Best regards,
David

GK
G Klein premium
Replied on Aug 10, 2012 - 15:05 UTC

SOLVED! I disabled the 3rd-party cookie option yesterday for an unrelated reason. I just re-enabled it and it's fixed!!!

Thanks for the quick response - I'm quite relieved it was a simple error on MY part.

M
Mark premium
Replied on Oct 04, 2012 - 07:18 UTC

Hello,

I'm having the same problem... what 3rd party cookie option?

M
Mark premium
Replied on Oct 04, 2012 - 07:20 UTC

Ah found it. It is a firefox option, under Privacy -> History (custom settings).

I have disabled the "allow third party cookies", too. I think this still is a Todoist bug -- it should still work with this setting disabled, right?

David Trey staff
Replied on Oct 04, 2012 - 07:37 UTC

Hello Mark,

thank you for your report, we will investigate this issue and see if it's possible to change that. The plugin should work with the default History settings - that is "Remember history" (in the Privacy) settings.


Best regards,
David

A
AA
Replied on Oct 10, 2012 - 09:39 UTC

Having the same problem as above, using the Thunderbird plugin. If I allow third-party cookies I can make it work, but that isn't a setting I would generally like to have for my web-browsing.

David Trey staff
Replied on Oct 10, 2012 - 15:37 UTC

Hello,

we're sorry for the inconvenience, but it's technically impossible to connect to Todoist through Thunderbird without allowing third-party cookies because for any such connection (which uses Firefox), Todoist's cookie will be treated as third-party as this plugin uses our web-app through a frame.


Best regards,
David

A
AA
Replied on Oct 11, 2012 - 02:50 UTC

Have been able to add todoist.com as an exception which is allowed. This means I don't seem to have the previous problem without allowing everyone to put cookies on my computer.
@David: Thanks for your help and information.