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Thunderbird messages not opening

A

When I click on a link to a message created from the Thunderbird plugin it does not open the message, and the Todoist window goes to the start screen (Today view).

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David Trey staff
Replied on Aug 09, 2012 - 06:32

Hello Andrea,

please clarify - are you trying to open these links from within the Thunderbird plugin?

If so, please try to open a different message (not from Todoist) and then click on the link to a different message in the Todoist plugin.

If not then unfortunately these messages cannot be accessed directly through Todoist without using the Thunderbird plugin.


Best regards,
David

A
Andrea
Replied on Aug 09, 2012 - 06:41

I have tried clicking on the links from both places.

I have tried to follow your instructions for working within the Thunderbird plugin, and I am still having the same issue. The message doesn't open and the Todoist window goes to the Today screen.

David Trey staff
Replied on Aug 09, 2012 - 08:34

Andrea,

I've been able to partially reproduce this issue (the message opened, but the view has changed) and have forwarded it to the developers.

Thank you for your report and sorry for any inconvenience this issue has caused you.

For now, please try to open multiple messages or ad a new one as a task and then click on the link from within a projects.


Best regards,
David

ML
Matthew Lowe premium
Replied on Oct 02, 2012 - 00:39

I too have encountered this issue. I reproduced by:

1. Selecting an empty folder ("Drafts" in my case)
2. Closing Thunderbird
3. Re-opening. Thunderbird preserved the view and opened up the empty Drafts folder.
4. Open Todoist plugin using alt+q.
5. Click an email link in Todoist. Nothing happens.

If I then go to a specific view (in my case I clicked on a project to view only that project's tasks) and then click on an email link, then I am returned to the start page view.

The workaround, as you say, is to select a folder that contains some emails (e.g. your inbox) and select an email. After that the email links in the Todoist plugin start working again.

A
Andrea
Replied on Oct 02, 2012 - 05:10

Unfortunately, I am still having the same issue and the workaround does not work for me.