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I don't have tasks anymore...

S

I don't know why and how to reproduce the bug, but i don't have tasks this morning after refreshing the page (thrue the "today button" or the refresh of chrome)...

This is begining to be VERY annoying all thoses troubles...

All responses

S
SUPAD premium
Replied on Aug 05, 2012 - 22:52

I had to logout and login again...

What happend to the message "you need to reconnect" ?

David Trey staff
Replied on Aug 06, 2012 - 01:22

Hello SUPAD,

we are sorry for the inconvenience, we will try to fix this issue. For now, if you would experience it again, please try to replace the version number within the URL (currently it's v=55) with a lower number (v=54). The page should reload, forward you back to the most recent version again, but force a re-read of the content.


Best regards,
David

U
Unknown
Replied on Aug 06, 2012 - 03:03

When you change the version number, it just changes back to 55 anyway.

David Trey staff
Replied on Aug 06, 2012 - 03:21

Hello Mike,

it's supposed to change back to 55, but in the process it should re-read the current version data and invalidate the old cache.


Best regards,
David

S
SUPAD premium
Replied on Aug 06, 2012 - 03:28

Don't you have the feeling to have done more work for the developpers than the users and now we have to adapt to it ?

David Trey staff
Replied on Aug 06, 2012 - 03:35

SUPAD,

our goal was and always will be to provide you the best, fastest and most reliable and accessible service possible. Unfortunately, where changes are made, mistakes can happen. Glitches/bugs can happen, some revealed after the software has been published and used by hundreds of thousands of users.

We are very sorry for any inconvenience these issues have caused you, but please be assured that we do anything we can to fix all issues so that you can enjoy desktop-like performance and accessibility of a cloud-based app.


Best regards,
David