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Chrome Plugin Pop Out Icon not diaplaying

TA

Hi,

I read about the chrome plugin having a link to pop out the plugin window located near the log-out link. I uninstalled the plugin, restarted chrome, re-installed the plugin and still haven't been able to get the pop out icon to display.

Thanks for the help,

Todd

All responses

David Trey staff
Replied on Jul 26, 2012 - 14:04 UTC

Hello Todd,

thank you very much for your report, it seems that it's been lost in the transition to HTML5. I have forwarded this issue to the developers.


Best regards,
David

David Trey staff
Replied on Jul 26, 2012 - 18:22 UTC

Hello Todd,

this issue has now been fixed and the pop-out button is visible on the left side of the Logout link in the Chrome plugin.


Best regards,
David

W
wanchugoff
Replied on Aug 08, 2012 - 09:14 UTC

Hi,

I have a similar problem. Entire pop-up window is out of screen.
Linux, Chrome

Thanks,
Eugene

David Trey staff
Replied on Aug 08, 2012 - 09:37 UTC

Hello Eugene,

please send a screenshot showing this issue to david@doist.io as we unfortunately can't reproduce it.


Best regards,
David

Trey Sargent premium
Replied on Apr 08, 2013 - 12:25 UTC

Hi David,

I'm experiencing the same issue on Google Chrome on Windows 7 x64. I'm emailing you a screenshot now of the problem.

Thanks,
Trey

David Trey staff
Replied on Apr 08, 2013 - 13:00 UTC

Hello Trey,

Thank you for the screenshot. The icon should be in the bottom-right corner on the left side of the resync icon.

Most likely you don't see this icon due to an old version of the app being read from the cache (this feature has been introduced quite recently). Please try to log out and then back in to the extension.

If this won't help, to make sure that all Todoist's cache incl. offline data that may not be removed upon automatic cache clearing, please go to Chrome's Settings -> Advanced Settings -> Content Settings -> All cookies and site data and remove todoist.com from this list, then reload the browser and log in through the extension.


Best regards,
David

RK
raja kumar dash
Replied on Aug 23, 2014 - 20:56 UTC

It seems to have stopped displaying for me as of either this morning (Sat Aug 23/14) or late last night. I have not uninstalled the Chrome plugin nor updated Chrome (Mac OS X, Chrome browser version 36.0.1985.143). My browser did crash a few times and had to be restarted; however, that's happened a fair bit before and the popout button never disappeared.

I tried logging out (of the plugin) and back in (using my GMail account), but the button is still not showing. In fact, none of the links/ button icons are showing below the red bar encouraging premium signup

David Trey staff
Replied on Aug 23, 2014 - 21:13 UTC

Hello Raja,

We've changed this recently. We've removed the bottom bar and instead, we've put the "Sync" option into the menu at the top which you can access by clicking on the gear icon.


Regards,
David

RK
raja kumar dash
Replied on Aug 25, 2014 - 01:19 UTC

Wow, why would anyone approve making users have to click one extra time for such a great feature?Disappointing but I can live with it.