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New Todoist not working

Y

I am using latest Google Chrome frame on IE7.

All responses

David Trey staff
Replied on Jul 26, 2012 - 01:39

Hello Y,

please tell me:
- Can you reproduce this issue on a new browser (IE 8+, Chrome (the full version), Firefox, Safari, Opera)?
- What happens exactly when you access Todoist? Do you see an error message? If so - what does it say?
- Have you cleared your cache and accepted offline storage for Todoist?


Best regards,
David

Y
Y
Replied on Jul 27, 2012 - 01:15

It goes straight to the "Please upgrade your browser to use Todoist" page. Tried clearing cache but it lands on the same page.

David Trey staff
Replied on Jul 27, 2012 - 01:34

Hello Y,

it is possible that there may be some issues with accessing it though IE7 with the Chrome frame. We're sorry for the inconvenience.

Please try to install the full version of Chrome, Firefox, Safari, Opera or upgrade to Internet Explorer 8. All these browsers should allow you to access Todoist without any issues.


Best regards,
David

DF
Dave F
Replied on Dec 13, 2012 - 09:46

Some of us can't upgrade our browsers where we work. This is disappointing it still doesn't function even somewhat.

David Trey staff
Replied on Dec 13, 2012 - 13:04

Hello Dave,

We're sorry for the inconvenience. Our software should work even on Internet Explorer 8 which is the standard browser on Windows XP, many other browsers should work as well. Please let us know what browser you're using at work and if it's Internet Explorer 7, please try to inform your system administrator that it's advised to upgrade to IE 8 even for security reasons.


Best regards,
David