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How do I activate my premium account?

T

I just upgraded: "Your Premium Membership expires on July 25, 2013."
But I still get the message: "Upgrade to Todoist Premium for instant access to this and a lot other features"

All responses

David Trey staff
Replied on Jul 25, 2012 - 17:17

Hello Tytus,

if you still can't use any Premium features by now, please log out, clear your browser's cache, reload the browser and log back in. If this issue persists, please try to use at least one other browser to reproduce this issue and let me know which browsers did you use.


Best regards,
David

Jackie premium
Replied on Jul 25, 2012 - 18:08

I am having the same issue. I've tried clearing my cache and reloading (using 2 different browsers: IE & Chrome) with no luck.

I'm guessing (due to the date of the original question) that your servers had some issues with the volume garnered by the newsletter, but if there is anything I need to do to speed up this process, please let me know.

Thanks!

David Trey staff
Replied on Jul 25, 2012 - 18:10

Hello Jacqualine,

please send:
- the email address you've used with PayPal to subscribe and
- the email address you're using with Todoist
to david@doist.io


Best regards,
David

Jackie premium
Replied on Jul 25, 2012 - 18:11

Already been fixed. You guys are quick.

Thanks!

NZ
Nick Zafiropoulos
Replied on Jul 26, 2012 - 04:14

Havin the same issue as Jackle..

Have emailed david. Hope it's sorted soon :-)