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How do I move a task back to uncompleted?

M

Hi,

I have several tasks that were marked at completed by mistake. They do not show in my master project list. They show in the completed list but I cant get them back? When I search the task it shows as active? What should I do. This is only happening with a few tasks the other seem to be fine?

Thanks!

All responses

David Trey staff
Replied on Jul 09, 2012 - 10:29 UTC

Hello,

please enter the project in which you've completed this task, then click on the "Show completed tasks" link at the bottom of the list and you'll be able to un-check them using the check box on the left.

You can also remove the completion events from your "# Completed" list in the upper-right corner simply by hovering over them and using the "X" icon that appears on the right.


Best regards,
David

M
Monitor premium
Replied on Jul 09, 2012 - 11:03 UTC

What is weird is that the show completed tasks has no tasks under it because the tasks are actually active. But they dont appear in my master list. If I q: the task I can find it but it isnt in the list. It only appears on the task completed calendar??

David Trey staff
Replied on Jul 09, 2012 - 13:19 UTC

Please confirm - you use the q: in-task query to look for a task name and it is displayed in the results under "active tasks" with the name of the project on its right side. Then, you enter this project and the task isn't there, not even in the "Show completed tasks" list (after you click the "show completed tasks" link at the bottom)? Note - if it's a sub-task, it might be hidden if you've used the arrow on the left side to collapse a particular task structure.

If that's the case, please clear your browser's cache and try to use a different browser to confirm if this issue persists.

Also, please clarify - if you click on the "# Completed" link in the upper-right corner, do you see that it has been completed on this list? If so, did you, at any time, click on the "Delete completed" link at the bottom of the project the task was supposed to be in?


Best regards,
David

M
Monitor premium
Replied on Jul 09, 2012 - 14:49 UTC

I realized that the tasks had gotten moved to another list and I could search for them but I couldn't see them. All resolved thanks for the help.