+ Add Question

How can I change my email address for reminders?

JG

I'm trying to change my email address however it says "Email Already Found"; but reminders are not going to the email address I want them to go to.

It won't let me change my email address!?

All responses

David Trey staff
Replied on Jun 13, 2012 - 06:37 UTC

Hello Jonathan,

this error message usually shows if you're trying to use an email address that's already being used with someone else's Todoist account. Do you have multiple Todoist accounts incl. one used with the email address you'd like to change to?

If so - please log into the other account, change the email address there so that it won't be marked as used and then try to use it on your primary account.


Best regards,
David

JG
Jonathan Geitner premium
Replied on Jun 13, 2012 - 07:42 UTC

Ahhh!

Yes, that's explained it!

Its all sorted now!

Thanks for your help!

Jonathan