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Unsubscribe link is broken

U

I haven't used Todoist since 2008 and only have a "Test" task. Every day for the past week or so you've emailed me, saying "Test" is overdue.

Every day I have clicked on Unsubscribe and seen the confirmation page, but I continue to get your e-mails.

Please fix your website!d

All responses

David Trey staff
Replied on Apr 30, 2012 - 05:58

Hello,

please try to log into Todoist.com, make sure you have JavaScript enabled in your browser. If you 're using any ad- or script-blocking plugins, please put todoist.com on their whitelists and then copy/paste your unsubscribe link to the browser's address bar.

Also, you could try to repeat the process in a different browser.


Best regards,
David

U
Unknown
Replied on Apr 30, 2012 - 08:56

I'm having the same issue, I've tried exactly what you said and I'm still getting emails every single day.

J
jkbrendan
Replied on Apr 30, 2012 - 10:22

Same, please fix your system.

David Trey staff
Replied on Apr 30, 2012 - 10:30

Hello,

we have identified the glitch and it should be fixed now. Please try to unsubscribe again and let us know in case you'll receive the next Daily Digest tomorrow.

Sorry for the inconvenience.


Best regards,
David

JT
James Tudor premium
Replied on May 01, 2012 - 06:44

This feature is really useless to me. I had immediately went to my preferences to try to turn it off but it wasn't there which surprised me. On a different note, having a way to backup my complete list of tasks to a file would be great in case todoist ever goes down completely. I rely on this app more and more and love it and wish I had a way to easily backup the data on my side. Please spend some time on this instead of crappy spam features. :)

David Trey staff
Replied on May 01, 2012 - 08:09

Hello James,

you can unsubscribe from the Daily Digest emails anytime by clicking on the "click here to unsubscribe" link at the bottom of each Daily Digest.

We're sorry for any inconvenience caused by this feature, we will certainly implement an option in the settings to choose which notifications (if any) you wish to receive.

We're spending a lot of time on many different features and will also consider adding an exporting option in the future as well as offline access to Todoist. Right now, you can already access your tasks offline through our mobile site http://todoist.com/m through any HTML5 compatible browser.


Best regards,
David