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i upgraded to premium but don't see any difference in the app

RG

I'm using the on-line version. I upgraded to premium - $29 - saw that it was paid out of my paypal account so i know it went through.

it still looks like the free version.

what's up?

thanks.

All responses

David Trey staff
Replied on Apr 28, 2012 - 05:29 UTC

Hello Ruth,

please clear your browser's cache and if this won't help, let us know what browser are you using and if this issue occurs in other browsers as well.


Best regards,
David

KO
Ketil Opdahl
Replied on Apr 30, 2012 - 09:24 UTC

Hi,

I have the same problem - cleared my cache, but it still does not work. Please advise...


Br Ketil

David Trey staff
Replied on Apr 30, 2012 - 10:35 UTC

Hello Ketil,

please send us:
- the email address you've used with PayPal to subscribe and
- the email address you're using with Todoist
to this address: david@doist.io and we'll see what's causing this issue and activate Premium features on your account manually.

Sorry for the inconvenience.


Best regards,
David

RG
Ruth Gerath
Replied on May 01, 2012 - 12:57 UTC

Trey-

I'm using both Firefox and Chrome. All that I can do is color code a task. The task shows up in the chosen color but now side bar.

I think it's unclear how premium is supposed to look/work.

Thanks,
Ruth

David Trey staff
Replied on May 01, 2012 - 14:08 UTC

Hello Ruth,

you can find the list of all Premium features here: https://todoist.com/Users/viewPrefs?page=premium

Please try them out and if you experience any issues or would like to receive any additional information about any feature, feel free to ask anytime.


Best regards,
David