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How to log in on a Mac (Snow Leopard) in Safari?

KA

When I try to login in Safari (on a Mac) I get a blank login screen/box with only ''Login'' in a bold black font in the top left corner and a cross (for closing the box) in the top right. In the background, there is the greyed Todoist homepage (todoist.com). Nowhere can I enter my login details. Please reply for a screenshot.

All responses

David Trey staff
Replied on Mar 18, 2012 - 06:51

Hello Kaushal,

please try to clear your browser's cache and make sure that in Preferences -> Security, plug-ins, Java and JavaScript are being enabled and in the Privacy tab "Block cookies" is set to "Never".

If this doesn't help, please send a screenshot of this issue to david@doist.io


Best regards,
David

KA
Kaushal Alate
Replied on Mar 30, 2012 - 04:16

Hello David,
Sorry for taking so long - very busy. I tried your advice to no avail and have emailed you the screenshot.
Kaushal Alate

David Trey staff
Replied on Mar 30, 2012 - 06:19

Hello Kaushal,

thank you for the screenshot. Please try the following and let me know if none of it works:

1. Access Todoist through this URL: http://todoist.com/app and it should automatically add ?v=6 to the URL.

Please let me know if this won't show ?v=6 or if it shows a different lower number.

2. Access the login page directly through this URL: http://todoist.com/Users/showLogin

If this will show a blank page, please check the page source if it displays anything and preferably post whatever it displays here.

3. Access Todoist through this URL: http://todoist.com/app?mini=1 log in and without logging out go to todoist.com.


Best regards,
David