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i have the outlook plugin but the todoist button above all of my emails is missing now. how do i get it back?

S

I've already tried to reload the software but it says it's already loaded. Yesterday, I downloaded an AVERY thing to make labels and now that shows up there (which I don't want). I want my TODOIST BACK!!! I miss it! (Also, when i add an email to todoist and then move the email to another file, it will not let me open the task. is there any way to fix that?)

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David Trey staff
Replied on Mar 16, 2012 - 06:50 UTC

Hello Shelley,

please go to the Add-ins options in Outlook (or Trust Center, depending on which version of Outlook you're using) and you'll find an overview of all installed plugins.

At the bottom of the Add-ins window, you should see a drop-down menu with "COM Add-ins" selected by default. Click on the "Go" button next to it and you'll access a list of your adding with check boxes next to them. Un-check Todoist, close Outlook, re-open Outlook and then check back Todoist.

If this doesn't help, please go to the Control Panel -> Add/Remove Programs and uninstall the plugin (it will be listed as OutlookTodoist). Then re-install it again and you should see the "Add to Todoist" button.

As for the issue with moving mails between folders, please tell me:
- Which version of Outlook are you using?
- Are you using an Exchange Server?


Best regards,
David