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Task not ticking

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One of my tasks, when ticked, just has the "loading swirl" continuously, and isn't going through.

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David Trey staff
Replied on Mar 13, 2012 - 09:39 UTC

Hello Peter,

in rare cases, there seems to be an issue with certain unsupported due dates which aren't listed here: https://todoist.com/Help/timeInsert but are not marked as "invalid dates" so you can input them into the system.

It would be very helpful if you would post the exact due date you've used in this task so we could identify this issue and fix it.


Best regards,
David

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Peter McDermott
Replied on Mar 13, 2012 - 17:26 UTC

Hi,

The due date is: "every 1st of month"

David Trey staff
Replied on Mar 13, 2012 - 18:39 UTC

Hello Peter,

this date shouldn't be accepted by the system. Please tell me, what URL is displayed in the address bar when you browse Todoist? It should be https://todoist.com/app?v=5 does it say v=5 at the end in your browser?

In order to set up a task due every first day of the month, please use the following due date format:

every 1

or alternatively just "ev 1".


Best regards,
David

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Peter McDermott
Replied on Mar 13, 2012 - 19:34 UTC

Hi,

Yep it does say v=5. I changed the date to the suggested one and it's working now.

Thanks!