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Trying to upgrade to premium but you won't take my $

MS

I'm trying to sign up for Todoist premium and I'm getting an error message in Paypal. My account is in good standing so the problem is on your end. What can be done or can I pay by CC?

All responses

MS
Michael Salvo
Replied on Mar 10, 2012 - 10:39

Even when I select "I don't have a Paypal account" to attempt to pay by CC, I'm still getting this error message:

"Sorry — your last action could not be completed

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again."

David Trey staff
Replied on Mar 10, 2012 - 11:02

Hello Michael,

we're very sorry for the inconvenience, please try to use a different browser (Firefox or Chrome) or clear your browser's cache and/or cookies. This might be a temporary PayPal issue, please let us know if case a different browser won't help.


Best regards,
David