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the re-install did not work. the speech recognition software is not a plug -in. I actually have the disk.. it is a full program om y computer. up until yesterday todoist ran fine in spite of this newly installed program. the message i am getting says the webpage cannot be found. yet i can access todoist online as I am now. are you thinking that I will need to unistall the new software in order to get todist up and running again? Will I be able to run the new soft ware that I just bought and installed? like I said , it had been running fine until yesterday. I havew performed several scans to check on anything foreign that may have affected my pc or the programs. I will try the right click suggestion again?

ML

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David Trey staff
Replied on Mar 07, 2012 - 18:13 UTC

Milton,

if the Todoist plugin was running fine alongside the speech recognition software and the software itself and it didn't add any additional plugins to Outlook, then you don't need to remove or reinstall it.

It could be helpful to identify this issue if you would let me know what happens when you right-click within the Outlook plugin (as mentioned in my latest reply). Also, please try to clear Internet Explorer's cache and cookies, make sure that Outlook, as well as Internet Explorer, .NET Framework ( http://www.microsoft.com/downloads/en/details.aspx?familyid=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 ) and Visual Studio Tools (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=06c32242-2289-4471-93aa-ce96aa5cbc36) are up-to date.


Best regards,
David