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Text Search is not working

AA

I have my items ordered hierarchically under parent tasks. For example, I have Doing as the parent of all items that are currently in progress. Just three days ago, I was able to search by text "q:Doing" which brings the parent and all child items of this task. Now , it does not return any results. Can you help?

All responses

David Trey staff
Replied on Feb 25, 2012 - 06:32 UTC

Hello Ali,

thank you very much for reporting this issue, I have forwarded this to the developers and we will try to fix it as soon as possible.

Sorry for any inconvenience.


Best regards,
David

David Trey staff
Replied on Mar 04, 2012 - 13:01 UTC

Hello,

this issue should be fixed now, please try to perform a search and let us know if you're still experiencing this issue.

Note - if might be necessary to clear your browser cache.

Sorry for the inconvenience.


Best regards,
David

K
Katie premium
Replied on Dec 20, 2012 - 15:25 UTC

This is not working for me either - and I did clear my browser cache - can you help?

David Trey staff
Replied on Dec 20, 2012 - 16:38 UTC

Hello Katie,

We've just rebuild our indexes and it should work now. If it doesn't please tell me:
- Are you using the correct query format which is q: word (where "word" is the full word that should occur in the task name)?
- Do the names of the searched words or any other text in the tasks you're searching for include any special characters?


Best regards,
David

K
Katie premium
Replied on Dec 20, 2012 - 17:13 UTC

David -
Excellent, it works now! Thanks!

Katie