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Sort by date/priority from project view

I'm trying to sort by date or priority from the project's view and doesn't work, ...

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David Trey staff
Replied on Feb 19, 2012 - 23:39

Hello Pasqual,

please try to create a new project and add a couple of test-tasks with different due dates and priorities and let me know if it works within this new project.

If it does, try to re-create the project you're experiencing this issue in and move the tasks to this new project. Note - you can multi-select tasks by holding the CTRL key while clicking on the task names and then choosing "Move to project" from the menu at the top.


Best regards,
David

Pasqual premium
Replied on Feb 20, 2012 - 01:48

I've created a new project, and a couple of test-tasks with differents dates and priorities, and yes it is sorting by date and priority.

Then I move the tasks from the old project to the new one, and again doesn't sort properly.

What can I do ?

David Trey staff
Replied on Feb 20, 2012 - 02:37

Pasqual,

unfortunately, this is a rare issue that we can't reproduce. We suspect that it might be caused by a certain set of task properties that may trigger this bug.

We're very sorry for the inconvenience and would like to ask you if you could please try to move the tasks to a different project again, but not all at once, but either one by one, or - if they're too many - in small groups of 5-10 at once and try to sort them by date or priority in the new project each time you move another task (or task group) into it.

This could help us identify and fix the cause of this bug.


Best regards,
David

Omar Shahine premium
Replied on Feb 21, 2012 - 06:34

I am affected by this problem, I created a new project and moved all the tasks from the old project to the new project. I still can't sort.

David Trey staff
Replied on Feb 21, 2012 - 09:49

Omar,

please tell me - does this issue also happen in a newly created project and some new test task?

Also, please try to move only a couple of the tasks affected by this issue to a new project and try to sort them after you add each bundle. This would help us identify this issue if it's related to a certain task structure.


Best regards,
David

Omar Shahine premium
Replied on Feb 21, 2012 - 13:49

Ok, I found the task in question that was breaking sorting. It's in my "temp" project if you want to look into it.

David Trey staff
Replied on Feb 21, 2012 - 23:41

Omar,

thank you very much for this information. However, we take privacy very seriously and the access to the database containing our Customer's tasks and projects is very strict, limited to only very few people and only granted after clear permission given by the Customer to access it.

It would be much quicker if you would send the details about the task causing this issue to david@todoist.com incl. the complete task name and all its properties (priority, indent level, due date).


Best regards,
David