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How can I delete a reminder that has been set?

L

On the video it says to click on the trash icon under "Manage Reminders," but the trash icon doesn't appear for me. Is there no way to delete the reminder?

All responses

David Trey staff
Replied on Feb 15, 2012 - 14:35 UTC

Hello Lasker,

please clear your browser cache.

If this doesn't help, please tell me:
- What browser are you using?
- Does this issue also occur in a different browser?
- Are you accessing Todoist directly through the website or through a plugin (if so - which one)?
- When you hover over the place where the trash icon is supposed to be, can you click on the empty space to remove a reminder?


Best regards,
David

L
lasker
Replied on Feb 15, 2012 - 22:30 UTC

Thanks for the reply. I am using firefox, accessing Todoist directly through the website. Unfortunately clearing the cache did not solve the problem, and clicking on the empty space where the trash icon is supposed to be does not work either. The good news is I've noticed it does work in Google Chrome, so I can use that as necessary. The trash icon doesn't appear there either but some other icon appears (the default windows icon for a picture that cannot be displayed) and I'm able to click on that to remove the reminder.

So I'll manage with Chrome as necessary, but if you find any fix for the firefox issue, please let me know because I generally prefer using firefox and rarely use chrome.

Thanks!

David Trey staff
Replied on Feb 16, 2012 - 05:48 UTC

Lasker,

I've been able to reproduce this issue and have forwarded it to the developers.

Thank you for reporting it and sorry for any inconvenience it might have caused you.


Best regards,
David

L
lasker
Replied on Feb 16, 2012 - 07:29 UTC

Thanks David,

Much appreciated. It's probably some browser setting I need to fix on my computer, but I'm not good with such things.

I started using Todoist a couple days ago and it's making a big difference in my life already.

Lasker

KR
KC Rippstein
Replied on Feb 16, 2012 - 20:51 UTC

Same issue here, Firefox or Firefox plug-in not allowing me to delete reminders. Glad you were able to reproduce error and get it to development :)

David Trey staff
Replied on Feb 17, 2012 - 09:03 UTC

Hello,

this issue has been fixed. You can now see an "X" icon allowing you do remove a reminder.

Again, thank you for reporting this bug and sorry for any inconvenience it might have caused you.


Best regards,
David