+ Add Question

Checking process never ends

RC

Very frequently I check tasks that are done and the check box shows a circled arrow that never completes the process (it keeps rolling and rolling without ending). So, I have had to edit the task and postpone it to the next date (this is very common with recurrent tasks). Does this happens because of a bug or probably a version that I don't have? Please provide assistance

All responses

David Trey staff
Replied on Jan 29, 2012 - 15:30

Hello Raul,

this issue usually happens if the used recurring date formula is not fully supported by Todoist. Only formulas shown on this page: http://todoist.com/Help/timeInsert can be used.

Unfortunately, some unsupported date formats are being accepted and don't show the "Invalid date" error message, but then can't be checked off. We're trying to fix this issue and it would be very helpful if you would post some of the recurring dates you've used exactly as you've typed them into the due date field and I will assist you in finding the proper date format.

Sorry for the inconvenience.


Best regards,
David