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New email forwarded tasks are not showing up in Todoist, why?

CM

This morning I sent several emails to one of my projects which has always worked fine but today they are not showing up. I can't figure out what is wrong.

All responses

David Trey staff
Replied on Jan 23, 2012 - 13:50 UTC

Hello Chris,

please try to send 1 short test email from both the primary and, if applicable, from an alternative email address added to your Todoist account.

Also, please try to force reload the Todoist page with CTRL+F5 and check if the mails you've sent haven't arrived already with a delay.


Best regards,
David

RB
Richard Barrett
Replied on Feb 14, 2012 - 14:47 UTC

I get the same problem

David Trey staff
Replied on Feb 14, 2012 - 16:05 UTC

Hello Richard,

please try to send 1 short test email from both the primary and, if applicable, from an alternative email address added to your Todoist account.

Also, please try to force reload the Todoist page with CTRL+F5 and check if the mails you've sent haven't arrived already with a delay.


Best regards,
David

RB
Richard Barrett
Replied on Feb 23, 2012 - 01:48 UTC

Hi,

I have tried but no success.

Regards,

Richard

David Trey staff
Replied on Feb 23, 2012 - 06:11 UTC

Richard,

please try to create a new test project and send a task via email to its unique address (note - you must use only the email address (project123456@todoist.net, for example), not the full line that includes the project name).

Also, please tell me - do you get any "undelivered email returned to sender" notifications after sending your message?


Best regards,
David