+ Add Question

Failure in the undo tasks

MA

I have clicked in one task as done and 7 more went done.

I could undo the first one, but I am unable to undo the others remaining (as a data I would tell you that the 7 tasks were overdue tasks).

They are there. How can I put them back or delete it.

Hope this is not a common failure of the application. I have paid for it.

All responses

A
AppCore
Replied on Aug 16, 2012 - 07:54 UTC

Hi, I have exact the same problem, but in my case somehow my WHOLE list was checked as done, and I could not undo them anymore. This is unacceptable for me...Does somebody know how to undo these yet? Also premium user by the way.,

David Trey staff
Replied on Aug 16, 2012 - 08:04 UTC

Hello,

please clarify - you've checked off a single task and it resulted in all other tasks in this project to be marked as complete?

If so - please tell me:
- Was this task a parent task and all other tasks sub-tasks of it (if so - that's the default behavior, checking off a parent task does indeed complete the whole structure)?

Please note that you can un-complete all your tasks by clicking on the "Get completed tasks" link at the bottom of any list and simply un-check the box next to it (if it was a parent->sub-task structure, you only need to uncheck the parent task and it will retrieve the whole structure along with it).


Best regards,
David

A
AppCore
Replied on Aug 17, 2012 - 02:06 UTC

Hi,

it was a single task but all the other tasks in the project behaved like it was a parent when I checked it off and thus it checked all the others too as done.

It would not have been a problem if I could un-complete it the normal way. The problem it is stuck and it does not show any checkbox anymore for those tasks that i can un-check. I was only able to retrieve back the original single task.

Regards,