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(BUG) Label created on iPhone doesn't show up in filter search

OR

I created a task using the iphone app with a label.

Ex. @computer email client

When I search online for all tasks with with the @computer label, that task does not show up.

Thanks
Opey

All responses

David Trey staff
Replied on Jan 17, 2012 - 00:23

Hello Opey,

please tell me:
- When you've added this label+task, was your iPhone online?
- If it was offline, did you sync it before using the web app?
- Does the task itself appear in the web app?
- Does the label appear with the task on the web app from a regular project view?
- Does reloading the web app with CTRL+F5 or clearing your browser cache fixes this issue?


Best regards,
David

OR
Opey Russ
Replied on Jan 17, 2012 - 02:34

Here are the answers to your questions.

- When you've added this label+task, was your iPhone online?
Yes it was online

- If it was offline, did you sync it before using the web app?
I tried adding several tasks and each one I sync'd before adding the task and the label

- Does the task itself appear in the web app?
Yes the task appears

- Does the label appear with the task on the web app from a regular project view?
Yes it does

- Does reloading the web app with CTRL+F5 or clearing your browser cache fixes this issue?
No. reloading or clearing cache does not fix the issue

David Trey staff
Replied on Jan 17, 2012 - 06:59

Opey,

thank you for this information. i have forwarded this to the developers.

Sorry for any inconvenience it might have caused you.


Best regards,
David

David Trey staff
Replied on Feb 23, 2012 - 23:40

Hello Opey,

a new revision of our iOS app has just been released which should fix this issue.

Again, thank you for reporting it and sorry for any inconvenience.


Best regards,
David