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Why aren't projects or tasks displaying in my ToDoist for Mac widget?

A

I am working on a MacBook Air running Lion; my software is up to date as of this query. I have not had any issues at all with the app, just the widget.

I have tried:

-logging out and then back in to Todoist
-uninstalling and re-installing both the Mac app and the widget
-clearing the cache and cookies in my web browsers (Safari and Chome) and re-installing the app and widget.

Despite these attempts, all I get is a small, empty, rectangular window with 'Todoist' displayed in a bar at the top, an info button on the same bar which flips the window around, and a Done button below the bar which flips the widget back to the original tiny blank window.

Previously, the widget worked fine, even when I was logged into the app simultaneously.

This is very frustrating! Any suggestions would be great.

Thank you.

All responses

LA
Lelac Almagor
Replied on Dec 26, 2011 - 08:25 UTC

I am having the same problem, and it started when Anna's did. I am running OS X, not Lion. Please help!

GH
Graham Huber
Replied on Jan 14, 2012 - 12:49 UTC

Same problem here!

A
Aaron
Replied on Jan 18, 2012 - 21:26 UTC

Same here.

David Trey staff
Replied on Jan 20, 2012 - 14:20 UTC

Hello,

we have released a new version of our Mac app using a different engine. Please download the new version and let us know if you experience any issues.


Best regards,
David

GH
Graham Huber
Replied on Jan 20, 2012 - 14:43 UTC

David,

I believe this issue is regarding the widget for Dashboard, not the stand-alone OSX app.

Thanks though, will definitely check out the new version!

LA
Lelac Almagor
Replied on Jan 22, 2012 - 10:00 UTC

The problem is with the desktop widget. Not with the standalone app. I just re-downloaded the widget... same problem.

David Trey staff
Replied on Feb 15, 2012 - 13:59 UTC

Hello,

we have fixed some bugs in the Mac Widget and it should work now (on the newest versions of the Dashboard).

Note - scrolling in this widget is not possible if you're using a mouse wheel unless you hover over the scrollbar first.


Best regards,
David

LA
Lelac Almagor
Replied on Feb 15, 2012 - 18:03 UTC

Hi David,

I just downloaded the widget again and installed it again. Exact same bug. Widget shows up completely blank on both sides. This is really frustrating...

Thanks,

Lelac.

David Trey staff
Replied on Feb 16, 2012 - 15:19 UTC

Hello,

unfortunately, we will not support any further development of the Mac widget anymore. We're very sorry for the inconvenience.

We may consider developing other Todoist stand-alone tools and add-ons in the future, though, but this particular project has been stalled.


Best regards,
David

Ove-Kenneth Nilsen premium
Replied on Apr 17, 2012 - 02:42 UTC

Hi.
I have been using Todoist for years, and it has basically changed my life. I use the web app, iPhone app and the Mac widget.
I really hope you will bring the widget back. This is the quickest, most elegant (and most discrete) way to interface with Todoist while working with a client.

Regards

Ove Kenneth Nilsen
(film editor)

David Trey staff
Replied on Apr 17, 2012 - 05:39 UTC

Hello Ove-Kenneth,

thank you for your feedback, we appreciate it. You're welcome to add a request to our Votebox: http://todoist.com/Vote/ which could help us see how great is the demand for such plugin.


Best regards,
David

David Trey staff
Replied on Dec 02, 2012 - 14:19 UTC

Hello,

We've released a new version of our Mac app with bug fixes and new features such as quick task adding. Please install the latest version from http://todoist.com/mac and let us know if it fixes any issues you've been experiencing with the old version.


Best regards,
David

Wolfgang Montag premium
Replied on Mar 31, 2014 - 14:45 UTC

Its not working :(

Running OS X 10.9.2

Can u pls help!

Brendon Wadey staff
Replied on Mar 31, 2014 - 18:40 UTC

Wolfgang,

Can you please clarify the exact issue, as many things have changed since this thread was started, and a few related issues have been addressed.

You are updated to the latest version from todoist.com/mac?

Regards,
Brendon.

Zbigniew Ledwon premium
Replied on May 09, 2014 - 14:30 UTC

not working here either - OS X 10.9.2 (13C1021) - blank both sides.

Brendon Wadey staff
Replied on May 09, 2014 - 18:31 UTC

Hi,

Again, is this issue with the dashboard, or another related issue, as there were a few within this topic. Please let me know the exact problem. Also, try clearing the cache for Safari.

Regards,
Brendon.

TC
Tom Chung
Replied on Oct 03, 2014 - 15:06 UTC

I'm new to Mac but been using Todoist for a while. Been trying to get the widget to work but it does not show any information. I've cleared cache and made sure Safari is updated. What's interesting is everytime I restart my Macbook, you can see SOME content for about a second, then it vanishes.

David Trey staff
Replied on Oct 03, 2014 - 19:27 UTC

Hello Tom,

Please try to delete our Mac app and then download and install it directly from https://todoist.com/mac and see if it helps.


Regards,
David