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Can't open emails in Outlook from a task if they have been moved on a different machine

I have multiple machines that I use Outlook on against Exchange and have noticed the following bug.

Machine A
Create an email task
Click link, message opens

Machine B
Wait for task to appear in Todoist pane
Click link, message opens

Machine A
Move email to another folder
Clink link, message opens

Machine B
Make sure message move was processed
Click link, message does not open

It appears that the GUIDs for Outlook emails change slightly.

Here is an example of two different GUIDs for the same email

00000000D6330EF8BE7AD311A19300805FFE51B40700C7901DF6B37AD311A19300805FFE51B400000000F33F000013A6114421593141AC325276B3CD59100049736A86260000

00000000D6330EF8BE7AD311A19300805FFE51B40700C7901DF6B37AD311A19300805FFE51B400000000F33F00003ED85863F0ED0A4A892424B8D5EDE83B00004D310BD10000

you can see that the unique part is here:
00000000D6330EF8BE7AD311A19300805FFE51B40700C7901DF6B37AD311A19300805FFE51B400000000F33F0000

So it appears if the email is ever moved it can't be opened by Todoist again since the ItemID is changing.

All responses

Joep Hein premium
Replied on Feb 07, 2013 - 07:26 UTC

Unfortunately this is not solved yet, see a similar question http://todoist.com/Support/showQuestion/418/ for more details.