+ Add Question

Mobile reminder test does not work

RM

I'm trying to test the mobile reminders, and I'm not receiving anything. I'm on the Rogers Wireless network, and have entered my mobile phone number without the country code (but with the area code).

Any idea what's going on here?

All responses

RM
Rob Maguire
Replied on Nov 25, 2011 - 14:42 UTC

Update: I tried sending an actual reminder for a task, and it also failed to send. This is the #1 reason I purchased a paid subscription, so I hope we can get it working.

David Trey staff
Replied on Nov 25, 2011 - 14:44 UTC

Hello Rob,

please try different combinations including the country and/or area code, for example:

+1number
+01number
+001number

with and without the area code.


Best regards,
David

RM
Rob Maguire
Replied on Nov 25, 2011 - 14:58 UTC

Thanks, David. It works now. However, the text messages I get simply say "You have mail from support@todoist.com. Please reply with 'Read' to read your message."

Is there a way to simple get the reminder without needing to reply to this message each time? As it stands, it's kind of a mystery reminder, and replying to see the real deal several times a day is going to get annoying.

Thanks!

RM
Rob Maguire
Replied on Nov 25, 2011 - 15:17 UTC

I've figure out that it's Rogers' terrible service that is doing this, and it has nothing to do with you guys. Thanks, anyway!

David Trey staff
Replied on Nov 25, 2011 - 17:35 UTC

Rob,

indeed, this is a feature from your mobile provider and I'm sorry for the inconvenience, but we have no control over it.

According to your provider's offer for the "Email to Text" service, you can subscribe to a "$5 Email to Text Direct Delivery Option" which apparently will no longer show warning messages before you receive emails via SMS ( http://www.rogers.com/web/content/add-ons/text-messaging Fun with Text -> Email to Text). Please contact your provider for the full details.


Best regards,
David

U
Unknown
Replied on Dec 08, 2011 - 17:12 UTC

My carrier is AT&T, and I'm using an iPhone 4 with iOS 5 - I have tried every permutation and no texts....any ideas?

Thanks

Henry

David Trey staff
Replied on Dec 09, 2011 - 13:59 UTC

Hello Henry,

if you're sure you're using the correct time zone in Todoist, you've chosen the correct location and have tried the different ways of including your country code and it still doesn't work, please send me your phone number to david@doist.io and tell me - what's your location.

We will notify our SMS provider about your issue.


Best regards,
David