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iPod touch now logs in but iPad problem persists

CD

I downloaded the Todoist update and I'm now able to log in to Todoist on my 2nd gen iPod touch. Looking forward to using this!

My problem with the iPad still continues, i.e. my largest project won't open and crashes the app (the same project, however, can open on my iPod touch now that I can log in with the updated app).

All responses

David Trey staff
Replied on Nov 21, 2011 - 06:52

Hello Cliff,

thank you for your report, we will try to optimize our app for the iPad in future development.

Please tell me, can you access this project with your iPad when you go to http://todoist.com/m ?

If you can, I'm afraid the only workaround would be to divide the project into two separate projects (or add a sub-project) so you won't experience any performance issues even with the iOS app.

Sorry for the inconvenience.


Best regards,
David

CD
Cliff Donaldson premium
Replied on Dec 07, 2011 - 15:34

Hi David,

http://todoist.com/m doesn't allow me to log in.

http://todoist.com/mold does allow me to log in, but the font is small and the structure makes it extremely difficult to use.

I took the time to divide the large project (150 tasks that included lengthy descriptions) into 2 separate projects as you suggested: the original project now being slightly smaller than the newly created one. The newly created project opens on my iPad, but the original project, which now contains only about 70 tasks, continues to crash the iPad app.

David Trey staff
Replied on Dec 08, 2011 - 00:30

Hello Cliff,

if you have the latest version 1.9 of our iOS app and are still experiencing this issue, please create a new project and move all your tasks from the one that crashes your iPad app to the new one and delete the old project (NOTE - please make sure it doesn't contain any sub-projects before deleting it as this would permanently delete all of them).

As for the /m site - what happens when you try to log in? Do you see an error message? If so - what does it say and at which point does it occur?


Best regards,
David