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Difficulty logging in

KR

When I try and log in the Screen displays a message - TODOIST....loading.... and nothing happens.

This occurs in both Internet Explorer 8 and Google Chrome. I've followed the advice in the responses to similar queries- deleting cookies etc. and this doesn't work for me.

Kind regards

Kieran

All responses

David Trey staff
Replied on Nov 06, 2011 - 10:39 UTC

Hello Kieran,

if clearing the cache (and cookies) didn't work, please tell me:
- Are you using any ad- or script-blocking plugins?
- Are you trying to access Todoist directly through the website or through a plugin (if so which one)?
- Are you using standard security settings in your browsers or did you customize them to high-security or disabled accepting cookies?


Best regards,
David

JH
Jack Hirsch
Replied on Nov 06, 2011 - 17:51 UTC

I'm experiencing the same issue. Mac OS 10.7.2 with Chrome 16.0.912.21

David Trey staff
Replied on Nov 07, 2011 - 05:23 UTC

Hello Jack,

please try to clear your browser cache and cookies.

If this doesn't help, tell me:
- Does this issue also occur in a different browser?
- Are you using any ad- or script-blocking plugins?
- Are you trying to access Todoist directly through the website or through a plugin (if so which one)?


Best regards,
David