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Hello, i try to send a test sms but without any result. Im from Moldova, my country code is +373
and i tried combinations like +373799.... and 373799.... result is same. Can you help me. Thank you

All responses

David Trey staff
Replied on Oct 01, 2011 - 02:15

Hello Сергей,

please try other combinations incl.: 0373, 00373, +0373, +00373. Also, try adding your local area code.

If none of it helps, you may be affected by an issue with our SMS provider regarding non-US phone numbers. We are aware of it and will fix it very soon. We will notify you when it's done.

Sorry for any inconvenience.


Best regards,
David

David Trey staff
Replied on Oct 06, 2011 - 00:37

Hello Сергей,

we have made some necessary changes in our SMS reminder service for non-US users.

From now on, you should be able to receive SMS reminders everywhere outside the USA. Please try to use the "Sent a test" option in reminders and/or set up a reminder for the nearest future using your full phone number incl. country and/or area code and let us know in case you experience any further issues.

Sorry for the delay and thank you for your patience.


Best regards,
David

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Сергей
Replied on Oct 08, 2011 - 01:32

Hello, still not working. I tried all combinations but without succes

David Trey staff
Replied on Oct 08, 2011 - 07:44

Hello Сергей,

please send your phone number to david@todoist.com and we'll try to address this issue to our SMS provider.


Best regards,
David

ebo arder
Replied on Feb 26, 2014 - 07:23

SMS not working. Tried several combinations (to Germany)
+49
0049
+0049
01149
...

David Trey staff
Replied on Feb 26, 2014 - 08:48

Hello Ebo,

The correct format is +49....

Please make sure to use this one and while you're editing the number, choose "International" as your provider and select one of the Canadian numbers from the "Number to send from" drop-down menu.


Best regards,
David

ebo arder
Replied on Feb 26, 2014 - 08:58

Thanks, changing the sender number to canada worked.