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I tried to send 'test message' to my phone, but unsuccessfully.

ML

I tried to send 'test message' to my phone several times but i didn't get any of them. I have an UK number, tried to start with '0044' and also '+44' but nothing went through.
Can you help me to sort this out please?

Thanks a lot

All responses

David Trey staff
Replied on Sep 13, 2011 - 17:16 UTC

Hello Matus,

please try multiple combinations of the country code and your regional code (44, 044, 0044, +0044 etc.).

Right now we're experiencing an issue with our SMS provider, though, which affects some Customers outside the US. We are currently in the process of solving it and will inform you once we've made the necessary changes to the SMS reminders service.

Sorry for the inconvenience.


Best regards,
David

David Trey staff
Replied on Oct 06, 2011 - 05:38 UTC

Hello Matus,

we have made some necessary changes in our SMS reminder service for non-US users.

From now on, you should be able to receive SMS reminders everywhere outside the USA. Please try to use the "Sent a test" option in reminders and/or set up a reminder for the nearest future using your full phone number incl. country and/or area code and let us know in case you experience any further issues.

Sorry for the delay and thank you for your patience.


Best regards,
David