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Web interface not working

PN

When I access via web (http://todoist.com/m/) it does not work anymore.

It "hangs" and presents this message: "Loading... Please wait"

All responses

David Trey staff
Replied on Sep 15, 2011 - 10:07 UTC

Hello Pedro,

I'm sorry, but we are currently experiencing some issues with the new web interface causing the problem you've described.

Sorry for the inconvenience :(
The old interface located at: http://todoist.com/mold should still work, though.

In order to help us identify and fix this issue, please tell me:
- When exactly did it stop working for you?
- Did you make any changes in your account at the time you've noticed it doesn't work anymore (like - subscribing to Premium, changing email address, moving many tasks between projects etc.)?


Best regards,
David

PN
Pedro Nunes premium
Replied on Sep 15, 2011 - 10:35 UTC

It stopped working like 1 week ago. I didn't change anything.

David Trey staff
Replied on Sep 29, 2011 - 14:31 UTC

Hello Pedro,

we have released some updates/fixes for the mobile version. Please try to access the mobile interface located at http://todoist.com/m and let us know if the issue persist.

Please note that our mobile version is optimized for smartphones running on:
- iOS 4+,
- Android 2.1+,
- webOS 2 and
- BlackBerry 6.

That includes:
- 3GS,
- iPhone 4,
- iPad,
- Motorola Droid X,
- Motorola Droid 2,
- Samsung Galaxy S,
- HTC Incredible,
- HTC Evo,
- Palm Pre 2 and
- BlackBerry Torch


Best regards,
David

PN
Pedro Nunes premium
Replied on Oct 06, 2011 - 06:13 UTC

I have the same error...

David Trey staff
Replied on Oct 06, 2011 - 11:24 UTC

Hello Pedro,

please tell me:
- What phone type/model are you using?
- Which operating system are you using on your phone?
- Which browser are you using?
- Have you tried clearing your cache/cookies?


Best regards,
David

PN
Pedro Nunes premium
Replied on Oct 06, 2011 - 11:35 UTC

Hello David,

It's a HTC HD2
WM 6.5
Opera Mobile version 9.7 Build 35627
I've cleared the cookies and browser

David Trey staff
Replied on Oct 06, 2011 - 13:15 UTC

Pedro,

please try to create a new Todoist account with a different email account, add 1 project + 1 task and sign in through your phone to that new account.

If it won't work, then I'm afraid the only option for you would be to get a third-party app listed at the bottom of this page:
http://todoist.com/mobile

If it works, though and you will be able to log in to the new account, please let me know.


Best regards,
David

David Trey staff
Replied on Nov 04, 2011 - 08:18 UTC

Hello,

We are pleased to announce that the Todoist Mobile application for iOS is now available at the App Store: http://itunes.apple.com/us/app/todoist/id476672770?ls=1&mt=8

It can be downloaded for FREE. It's compatible with iPhone, iPod Touch and iPad (requires iOS 3.0 or later). Beside all standard Todoist's features, Todoist for iOS also includes OFFLINE SYNC.

We will soon release the Android version as well and will notify you once it's been published.

Thank you for your patience and continued support, we hope this App will increase your productivity and provide a great extension for Todoist's functionality which we will continue to develop according to your suggestions and feature requests posted in our Votebox: http://todoist.com/Vote/

If you have any questions or suggestions for the improvement of this App or experience any issues with it, please post them in this thread: http://todoist.com/Support/showQuestion/720/
We appreciate any feedback.


Best regards,
David