+ Add Question

ERROR - Outlook plugin works steals focus

MN

It always steals focus from other windows and menus - I cannot select any other menu item in Outlook - every half a second the plugin gets focus back. When I close the plugin window, its all normal. Please fix

(Win 7 enterprize, outlook 2007)

All responses

David Trey staff
Replied on Sep 06, 2011 - 11:55 UTC

Hello Max,

when Todoist steals focus, are you hovering with your cursor over it?

If you're not, please tell me:
- Are you using the most recent version of the plugin?
- Is the Todoist plugin "snapped" to any side of the Outlook window? If so - which side? If not - does this issue also occur if you plate it in a fixed position?


Best regards,
David

Denis premium
Replied on Sep 19, 2011 - 14:28 UTC

Hello,

I also experience the same issue with last plugin when it is snapped to the left side of outlook. Win 7 enterprise, outlook 2007
When it is snapped to the right side it doesn't steal focus but makes impossible to use delete key for removing emails.
When it is not snapped to any side there is no such issue.

Thank you.

David Trey staff
Replied on Sep 19, 2011 - 14:38 UTC

Hello Denis,

I've been able to reproduce this issue. I've forwarded it to the developers and it will be fixed as soon as possible.

Thank you for pointing it out and sorry for any inconvenience it might have caused you.


Best regards,
David

C
CH
Replied on Oct 13, 2011 - 11:54 UTC

Any idea when this will be fixed?

David Trey staff
Replied on Dec 29, 2011 - 18:05 UTC

Hello,

we have released a new version of our Outlook plugin in which all issues we've been able to reproduce have been fixed.

Please go to the Control Panel -> Add/Remove Programs, uninstall "OutlookTodoist", download the latest version of our plugin from this location: http://todoist.com/outlook and reinstall it.


Best regards,
David