+ Add Question

Outlook Plugin Installs but Does not show up.

U

I am using Windows 7 SP1 with Outlook 2010.

I have downloaded and installed the outlook plugin but it does not show up after restarting outlook. I have checked under File | Options | Add-Ins and I do not see it as an option. I have also clicked the Go button on the bottom with COM Add-Ins selected and do not see the plugin there. I am running as a low level user and have to have another account to install the plugin. Is the plugin account specific?

All responses

David Trey staff
Replied on Aug 29, 2011 - 12:22

Hello Michael,

did you look in the COM add-ins section while being logged in as administrator? If so - is Todoist listed there or not?

Also, did you run the installer "as administrator"?


Best regards,
David

U
Unknown
Replied on Aug 30, 2011 - 08:18

David,

I logged in as the administrator and do see the todoist plugin then. It is enabled and appears to be working correctly. However my normal account still does not see the plugin.

When I double clicked the installer it requested admin credentials and I provided them. I did not right click and choose run as administrator.

Thanks,
Michael

Claudia Micare
Replied on Oct 05, 2011 - 10:11

Did you go to "View" then select Todolist from the drop-down?