+ Add Question

how to add tasks via email

NB

When I hover over the envelope next to the project name, a box comes up that reads 'email tasks to this project' , but when I click on the envelope, nothing happens. How do I see the email address to use to add a task?

All responses

David Trey staff
Replied on Aug 22, 2011 - 05:15

Hello Natalie,

please tell me:
- Which browser are you using?
- Are you accessing Todoist directly through the website or through a plugin/add-on (if so - which one)?
- Do you have any ad- or script-blocking plugins installed?
- Does this issue also occur in a different browser?


Best regards,
David

NB
Natalie Bray premium
Replied on Aug 22, 2011 - 05:21

I only have the issue when using the Outlook Plug in -- when I access todoist throuhg IE, the email address pops up. I don't have any ad or script blocking plugins that I know of...

thanks
Natalie

David Trey staff
Replied on Aug 22, 2011 - 06:54

It seems that there's a bug in the Outlook add-in. Thank you for pointing it out, I've forwarded this to the developers.

Please tell me, which version of Outlook are you using and what's your operating system?

Sorry for the inconvenience.


Best regards,
David

NB
Natalie Bray premium
Replied on Aug 22, 2011 - 09:24

Outlook 2007, operating system is Windows 7

thanks

RE
Richard Elias
Replied on Aug 25, 2011 - 13:07

how do i add tasks from my gmail account to my todoist i use chrome?

David Trey staff
Replied on Aug 26, 2011 - 00:27

Hello Richard,

in order to add task via email, please access a project in Todoist and in the right corner at the top of the task list, click on the small envelope icon. You will see a new window with a unique email address which you can use to add tasks to this project and additional instructions.

If you want to add links to emails as tasks, though, you will need one of our plugins - "Todoist Anywhere" or "Todoist for Chrome".

In order to get Todoist for Chrome, please access Todoist using Chrome and in the top right corner, click "Todoist Help". You'll find the plugin at the top of the page (as "Recommended").

Once you install this plugin, you can go to your GMail account, open an email and then use the plugin to access Todoist. Then go to a project and at the bottom of the list (next to "Add task"), you'll find an "Add email" link. Click on it and a link to this particular email will be created which will redirect you to this message in your GMail account if you use it.


Best regards,
David

David Trey staff
Replied on Sep 08, 2011 - 12:40

Hello Natalie,

the issue with the non-functional envelope icon in our Outlook plugin has been fixed. You can now get the address used for sending tasks via email through the Outlook plugin.


Best regards,
David

JP
jose pasache premium
Replied on Jan 16, 2012 - 18:10

Hi!
I've been trying to email tasks from outlook 2007, however i just tried 3 times and my tasks does not appear in my todoist account.
I click on the envelope icon, then I copy the emai adress and forward 3 different emails, but nothing happens.
What could cause this problem?

David Trey staff
Replied on Jan 17, 2012 - 00:06

Hello Jose,

there are two options which may cause such issue:

1. Please make sure that you enter only the "raw" email address as the recipient so if you see this link in the envelope window:

Project Name <project.1234567@todoist.net>

use only this part:

project.1234567@todoist.net

2. By default, you can only add tasks via email using the email address you've used to sign up to Todoist. To add additional emails, please click on the envelope icon and add all addresses you'd like to use at the bottom of this window.


Best regards,
David

JP
jose pasache premium
Replied on Jan 17, 2012 - 02:34

Hi David

I've already done that but nothing happens.
This is the email address ("raw") of the project: 'project.1491641@todoist.net'
I've sent 4 mails until now. Is there another explanation?

thanks for your help

David Trey staff
Replied on Jan 17, 2012 - 07:08

Jose,

please follow these steps exactly and confirm if this still doesn't work:
1. Click the envelope icon to open the popup window showing the email address for this project.
2. At the bottom of the window, add the email address from which you want to add tasks.
3. Use the added email address to send an email through it, but create a new message, type TEST MAIL in the subject and TEST within the email body.
4. Send it to the Todoists' project mail you've found in the envelope window.
5. Go to the project you've just sent the mail to.
6. Press CTRL+F5.

Also, please tell me - do you receive an error email to the address you've used to send a task?


Best regards,
David

JP
jose pasache premium
Replied on Jan 17, 2012 - 07:23

I have some progress.
My primary email address does NOT work (job account, outlook) but my personal email address, thatI've just added (hotmail account) DOES work.

How can I make my job account to work (is the one that I need)? I dont receive any error email....

David Trey staff
Replied on Jan 17, 2012 - 11:39

Jose,

that's very unusual. Are you trying to send the same simple mail with a test subject and short text within its content through the primary email address?

Please try to remove the additional email address from the list, then access Todoist Preferences -> Account and change your primary email address to the one that works (your personal Hotmail account), add your lan.com address to the project within the envelope popup window and again try to send a simple short mail through both accounts.

If you won't be able to add a task via email using your work account, please reverse the process so your work account will be primary again, then try to set up an email reminder for a task for the nearest future and let me know if you can receive reminders from Todoist through this address.

Sorry for the inconvenience.


Best regards,
David

JP
jose pasache premium
Replied on Jan 17, 2012 - 12:02

I have no results. But now I have downloaded the outlook plug in and thus now I can add mails as tasks. Thanks for your help

LL
Lindsay Levin
Replied on Jan 17, 2013 - 21:43

Hello,
I tried all of the steps above but I still cannot get a task to show up via gmail (primary email) or via outlook (work email), even when I send new test emails. Any guidance would be much appreciated.

David Trey staff
Replied on Jan 18, 2013 - 06:22

Hello Lindsay,

There are two ways of adding emails as tasks in Todoist. Both have been explained in detail in our latest blog post. Please take a look at it http://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/ and let us know if you have any further questions or at which point of the process you're experiencing an issue.


Best regards,
David

LL
Lindsay Levin
Replied on Jan 18, 2013 - 11:05

HI David,

Thank you for your reply. I reviewed all of that information but I still cannot get anything to show up. Email forwards, new test emails, nothing shows up on todoist when I try to send an email to a project.

What else can I try? This a really important feature and part of the reason I paid for the premium so I would really like to get this working.

Best,
Lindsay

David Trey staff
Replied on Jan 18, 2013 - 12:08

Lindsay,

We're very sorry for the inconvenience, but as it turns out, there's currently a small technical issue with our mailing server and this feature is temporarily not available. We're working on fixing it right now and we'll inform you once it's done.


Best regards,
David

David Trey staff
Replied on Jan 19, 2013 - 06:47

Hello,

This issue is now fixed. We're very sorry for any inconvenience it has caused you.


Best regards,
David

DG
Dennis G Daniels premium
Replied on Jan 19, 2014 - 05:23

I'm having the same problem. I have sent a number of emails to my project.xxxxxx8@todoist.net

but not of the emails are showing up.

browser:
Chromium 31.0.1650.63

using plugin

Linux Mint 15

David Trey staff
Replied on Jan 19, 2014 - 17:04

Hello Dennis,

Please right-click on any project, go to the "Email tasks to this project" window and at the bottom of it add this:

@gmail.com

to the list of accepted addresses. If you're trying to send emails from a different address, please add its domain in the same way.


Best regards,
David

SK
Sayat kz
Replied on Mar 12, 2014 - 22:30

How to add a new task from iPhone native email client?

Brendon Wadey staff
Replied on Mar 12, 2014 - 23:32

Sayat,

There is no support for mobile clients at this time.

Regards,
Brendon.