Can you give us a status blog or another way to reach support?
Todoist was down again for several hours today. There is no way to contact support or get any sort of update during that time because your support site is on the same server. When the site goes down, so does your support page. You don't have a support email or a phone number. Your twitter account is not very active.
Can you do something about this, please?
I can empathize with the fact that you have a small staff. But you are also a business and you need to let us know why your service is down and what's being done to fix it. Pinboard, for example, is run by one person but I am never left hanging when it goes down because of updates posted on a different server (http://status.pinboard.in/)
Can you please set something up like that?