+ Add Question

Can't login with Chrome

BD

I've seen a number of posts about this problem and have also recently come across it. Done everything suggested in previous posts with no luck.

When I try to login at http://todoist.com/app or http://todoist.com/app#start it just refreshes the page with no error message or notification.

Any help?

- Chrome 14.0.835.35 beta-m (just installed, also had issue Chrome 13.x stable)
- Windows 7 64-bit
- Cleared cache and cookies
- Added exceptions for todoist.com
- Disabled extensions
- No problem logging in from other browsers such as Firefox

All responses

David Trey staff
Replied on Aug 14, 2011 - 06:29

Hello,

Please tell me:
- Are you using a firewall? If so, can you log in when you turn the firewall off?
- Are you connecting through a proxy? If so - does a direct connection fix the problem?
- What's your location?
- Have you experienced this issue before with Chrome? If so - when? If not - when did you experience it first?


Best regards,
David

BD
Boston Dell-Vandenberg
Replied on Aug 14, 2011 - 06:53

- I'm using standard windows firewall built into Windows 7. Tried disabling with no effect.
- Connecting to the internet though a router, no proxy. Tried plugging directly into the modem with no effect.
- Located in Toronto, Ontario.
- Experienced it first earlier this month. Don't remember exactly what date but was in the last couple weeks.

I did a fresh install of Chrome on my other computer and had success logging in there.

Amir Salihefendic staff
Replied on Aug 16, 2011 - 12:45

Hi Boston

Could you try to do following:

Go into View -> Developer -> JavaScript Console.

Does it output any errors?

This should not be a known issue.

Regards,
Amir