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My Todoist is not working correctly

A

I am not able to add new tasks and when I click on a task to edit it, the task disappears. What can I do to fix this? I have tried logging out and logging back in but that did not work.

Thanks
Ashley

All responses

David Trey staff
Replied on Aug 03, 2011 - 06:55 UTC

Hello Ashley,

please tell me:
- What browser are you using?
- Are you accessing Todoist directly through the website or through a plugin/add-on (if so, which one)?
- Do you have any ad- or script-blocking plugins in your browser?
- Does this issue also occur in a different browser?


Best regards,
David

A
Ashley premium
Replied on Aug 03, 2011 - 07:17 UTC

Here are the answers to your questions:

What browser are you using?

Chrome

Are you accessing Todoist directly through the website or through a plugin/add-on (if so, which one)?

I am accessing Todoist directly through the website, no plugins or add-ons.

Do you have any ad- or script-blocking plugins in your browser?

Not that I am aware of. I used it all day yesterday without any issues and have not added anything on.

Does this issue also occur in a different browser?

I just check and it works fine in Firefox, but I need it working in Chrome again as that is the browser that I use for all my productivity management items.

Thanks for your quick response,
Ashley

A
Ashley premium
Replied on Aug 03, 2011 - 07:21 UTC

I just fixed it. all I had to do wall close the tab and relaunch it again. It may have been a glitch. I have Todoist set up as one of my 'home' tabs for auto loading and I think that may be the issue.

So, for those of you that are reading this thread later on, try closing the actual tab and opening a new tab. Then go to Todoist.com log in and it should work fine.

Ashley

David Trey staff
Replied on Aug 03, 2011 - 07:45 UTC

You should be able to set up Todoist as your homepage. I think the problem might be the URL you've used as a homepage.

Please go to Options -> Basics -> Homepage -> and in "Open this page:" insert this URL:
https://todoist.com/app#start

Although, depending on how many tabs you're opening on startup, this might indeed be a glitch caused by loading too many elements at the same time.


Best regards,
David

A
Ashley premium
Replied on Aug 03, 2011 - 07:49 UTC

I have a total of 5 tabs that start up as my home page, so yes it is probably just a glitch.

Thanks