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All my task are gone

BH

Hello,

All my task are gone. Although my projects are still there and it indicates by numbers that the task should be there.

I really depend on this list to operate my day to day projects.

All responses

U
Unknown
Replied on Jul 28, 2011 - 12:31

I think it's a general issue, it happens to me to, please help us, i hope they have a backup because if they don't i'm screwed up!!!

support team!! are you there???

A
Amber
Replied on Jul 28, 2011 - 12:32

i have the same problem today. please restore my tasks!

O
Ollie
Replied on Jul 28, 2011 - 12:32

Same issue - everything gone!

Rael premium
Replied on Jul 28, 2011 - 12:33

I think all they are marked as completed... Not sure about that...

I hope the support team fix it as soon as possible =)

DS
David Schlesinger premium
Replied on Jul 28, 2011 - 12:33

Same here...hopefully they will fix it. If you are using one of the mobile apps, like Doings, DO NOT sync!

E
Essetino
Replied on Jul 28, 2011 - 12:33

I'm on the same boat! I can't even remember what my tasks were!

TW
Tim Warland
Replied on Jul 28, 2011 - 12:43

I'm lost. Finally shredded the mountain of paper lists. Without Todoist I don't know what is deliverable. Hope they get restored and soon.

Support - where are you?

CS
Constance Steinkuehler
Replied on Jul 28, 2011 - 12:48

all my tasks are gone as well. i tried to reconstruct my list from "completed tasks" but some stuff listed there is weeks and weeks old, making reconstruction of the right list impossible. ouch. please fix!

N
Nathan
Replied on Jul 28, 2011 - 12:52

Mine too! I have a big stressful software project to deliver tomorrow and I'm having to revert back to my unreliable memory to recollect all the little things that still need to get done. I think todoist is great, but given this experience, I think I'm gonna have to switch to something else :(

G
Grigoriy
Replied on Jul 28, 2011 - 14:19

Support where you are? all task are gone...

David Trey staff
Replied on Jul 28, 2011 - 14:26

Hello,

we've recently experienced an outage followed by corruption issues with our database, which has marked all your tasks as completed and therefore they have been moved to the archive (see -> "Get completed tasks" at the bottom of the task list).

Please be aware, that none of your data has been lost. We are currently working on restoring all your tasks and projects and we will then merge them with any other tasks you've created recently so the will be no missing data at all.

We're very sorry you've experienced this issue, we assure you, we'll do everything to prevent such issue from happening in the future.

We will keep you up to date on the current progress in this thread:
http://todoist.com/Support/showQuestion/255/


Best regards,
David

BW
Bob Wollam
Replied on Jul 28, 2011 - 15:03

my tasks as well have disappeared...this is crap

MH
Melissa Hewitt premium
Replied on Jul 28, 2011 - 15:38

Same situation here. When do you think it will be restored? Best, J