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My todoist not working

M

Hello,

I´m from Brazil and maybe my english is not that good.

The thing is that todoist is not loading my " to do" list.

And i can not see what is my rotine.

Waiting solution

thanks.

All responses

U
Unknown
Replied on Jul 28, 2011 - 07:54

I am having the same problem. On both Firefox and Chrome, none of my tasks are showing up, except for completed tasks. I also had problems just loading the main app page. This morning the support page was not loading either.

What is going on? This is why we NEED an offline solution.

U
Unknown
Replied on Jul 28, 2011 - 07:57

So not even completed tasks are showing up. The link shows the count but clicking on the link does nothing.

David Trey staff
Replied on Jul 28, 2011 - 14:31

Hello,

we've recently experienced an outage followed by corruption issues with our database, which has marked all your tasks as completed and therefore they have been moved to the archive (see -> "Get completed tasks" at the bottom of the task list).

Please be aware, that none of your data has been lost. We are currently working on restoring all your tasks and projects and we will then merge them with any other tasks you've created recently so the will be no missing data at all.

We're very sorry you've experienced this issue, we assure you, we'll do everything to prevent such issue from happening in the future.

We will keep you up to date on the current progress in this thread:
http://todoist.com/Support/showQuestion/255/


Best regards,
David