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How can I send emails from other accounts (not Gmail)?

CD

I have todoist premium and have easily been able to send emails from my gmail account to different projects. However, each time I try to send an email from another address, I receive an error message saying the email is unknown and to add it. The email address I've been trying to send from has already been added to my account, so I'm not sure why this won't work. Any suggestions?

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David Trey staff
Replied on Jul 06, 2011 - 12:19

Hello Christina,

please tell me if you did the following:

- Go to Preferences -> Account
- Click "Edit" and enter your new email address
- Log out
- Log in using the new email address
- Go to the particular project you want to send mails to, click on the envelope icon (top left) and send an email to the address you see in the new window using your new email.


Best regards,
David