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Can't log in to the mobile interface

U

Hi, I signed up for todoist premium yesterday because I like the idea of accessing the program through web access anywhere.

However, I really need a way to access it with my Blackberry, and I don't seem to be able to log in. When I go to the mobile interface I enter my email address and password, but nothing happens. Do you have a solution?

Thanks in advance.

All responses

RZ
Raffi Z premium
Replied on Jun 27, 2011 - 21:18

I have the same problem on my blackberry. I can log in fine from a computer into the mobile page but not via the blackberry. Are there any solutions?

David Trey staff
Replied on Jun 28, 2011 - 05:14

Hello,

I'm sorry you're experiencing such issues, but at the moment, the Todoist Mobile interface is only a temporary solution, which isn't perfect. In the near future, we will release dedicated apps that will provide better support for mobile devices including Blackberry.

Sorry for any inconvenience.


Best regards,
David

C
Charlene
Replied on Jul 03, 2011 - 16:08

I also was about to purchase the premium version until I was unable to log in from my Android phone. It keeps giving me a validation error.

Do you know when you will have a mobile app?

Thank you,
Char

David Trey staff
Replied on Jul 03, 2011 - 17:06

Hello Charlene,

I can't give you an exact timeframe, but it should be ready withing a couple of weeks.


Best regards,
David

David Trey staff
Replied on Sep 29, 2011 - 15:03

Hello,

we have released some updates/fixes for the mobile version. Please try to access the mobile interface located at http://todoist.com/m and let us know if any issues persist.

Please note that our mobile version is optimized for smartphones running on:
- iOS 4+,
- Android 2.1+,
- webOS 2 and
- BlackBerry 6.

That includes:
- 3GS,
- iPhone 4,
- iPad,
- Motorola Droid X,
- Motorola Droid 2,
- Samsung Galaxy S,
- HTC Incredible,
- HTC Evo,
- Palm Pre 2 and
- BlackBerry Torch

For Windows mobile, please try this application: http://www.appsfuze.com/applications/windowsphone.toolsandproductivity/todoist-lite,15557


Best regards,
David

RZ
Raffi Z premium
Replied on Sep 29, 2011 - 23:37

My blackberry bold still has the same issue where it just goes back to the login screen. But i guess it's not apart of the above list.

David Trey staff
Replied on Sep 30, 2011 - 07:38

Hello,

please try to clear your browser cache and cookies (Menu -> Options -> Cache operations).

Also, make sure your browser accepts cookies ("Accept cookies" should be checked in the "Privacy & Security" section).


Best regards,
David

David Trey staff
Replied on Nov 04, 2011 - 08:22

Hello,

We are pleased to announce that the Todoist Mobile application for iOS is now available at the App Store: http://itunes.apple.com/us/app/todoist/id476672770?ls=1&mt=8

It can be downloaded for FREE. It's compatible with iPhone, iPod Touch and iPad (requires iOS 3.0 or later). Beside all standard Todoist's features, Todoist for iOS also includes OFFLINE SYNC.

We will soon release the Android version as well and will notify you once it's been published.

Thank you for your patience and continued support, we hope this App will increase your productivity and provide a great extension for Todoist's functionality which we will continue to develop according to your suggestions and feature requests posted in our Votebox: http://todoist.com/Vote/

If you have any questions or suggestions for the improvement of this App or experience any issues with it, please post them in this thread: http://todoist.com/Support/showQuestion/720/
We appreciate any feedback.


Best regards,
David

_jm premium
Replied on Aug 25, 2012 - 06:56

blackberry bold 9700, opera and default browser, cache cleared

_todoist.com/mold
"project" combo does not load any inputs:
i. cannot add any items (mandatory field)
ii. cannot view projects

_todoist.com/m
only loads TD logo. any ideas how to access TD via BB until BB app is released?

Thanks,

jm

David Trey staff
Replied on Aug 25, 2012 - 07:47

Hello Jaroslav,

please try to use the todoist.com/m site, but use an HTML5 compatible browser (Firefox mobile, for example) and make sure it accepts cookies and allows JavaScript and offline storage.


Best regards,
David

_jm premium
Replied on Aug 25, 2012 - 07:57

Hello David,

as I wrote I got blackberry in my hands and I'm afraid that it currently is not supported by Firefox.

However Opera should by ok with HTML5 but the results are still bad.

Cookies enabled and so is JavaScript and offline storage :(

Thanks,

jm

David Trey staff
Replied on Aug 25, 2012 - 08:11

Jaroslav,

please access this site through your mobile browser: http://html5test.com/ and let me know how many points it scores in total and in the:
- Web applications
- Storage
sections.

Also, which version of Opera are you using?


Best regards,
David

_jm premium
Replied on Aug 25, 2012 - 08:24

David,

thanks for quick response. I'm using Opera Mini 7.0. I only got: 63/500 pts. in total
0 pts. for Web applications
0 pts. for Storage

I was probably wrong saying that my Opera 7.0 supports hmtl5...

Looks like http://todoist.com/m is dead end in my case :(

How about todoist.com/mold ? Any suggestions?

Thanks,

jm

David Trey staff
Replied on Aug 25, 2012 - 12:54

Jaroslav,

if you don't have an option to install any other browser on your phone, then unfortunately the mobile site will not work for you. We're very sorry for the inconvenience.

As for the old site /mold - it's deprecated and no longer supported, therefore any issues you may experience with it will no longer be fixed.


Best regards,
David

_jm premium
Replied on Aug 25, 2012 - 13:10

David,

:-( hope you will be able to release bb app soon. Until than I'm forced to manage 2 inboxes...

Thanks,

jm