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lost all labels

F

Just added labels to 100 tasks, switched to another project. When I went back (in the same session) they were all gone. help.

All responses

David Trey staff
Replied on Jun 09, 2011 - 02:33

Hello,

please answer the following questions:

1. Which browser are you using?
2. Are these labels still gone when using a different browser?
3. Have you installed any new plugins lately?


Best regards,
David

F
FNB
Replied on Jun 09, 2011 - 03:06

1. IE8.
2. Yes.
3. No. Vanilla system.

David Trey staff
Replied on Jun 09, 2011 - 03:43

Thank you for the info.

Does this issue still persist now? Does any recently added label still disappear?
Have you tried adding Todoist.com to the safe sites list?


Best regards,
David

F
FNB
Replied on Jun 09, 2011 - 08:13

This happened yesterday after I spent 2 hours updating 1 project. problem still persists. a recently added label has not disappeared.

This issue is too critical for me to continue using todoist. Thanks for the quick response anyway.

David Trey staff
Replied on Jun 10, 2011 - 05:05

Hello,

I'm sorry, but it appears that your labels are gone for good :(

Also, I can't reproduce this issue.

Did you add all labels directly on the Todoist website on the project view (not a search result page) or using any add-on plugin like Todoist Anywhere or the iGoogle widget?


Best regards,
David