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when completed then uncompleted, all comments are deleted

why all the comments on uncompleted task are not visible on iOS app anymore? I can view them online but not in iOS. Can that be fixed? Seem like a sync issue.

All responses

Brendon Wadey staff
Replied on Jan 23, 2014 - 04:42

Hi Daniel,

You deleted a task that had notes on iOS, and once you un-completed them, those notes are not there? You did this all on iOS, or was some or all done on the web version?

If you log out of the app and back in again, is the issue resolved?

Thanks,
Brendon.

JR
Jacob Rosenfeld premium
Replied on Jan 23, 2014 - 07:19

I can confirm this behavior as well. If you complete a task on ios... and then un-complete them on the Mac, you can still see all of the notes on the mac, but not in iOS. In iOS it shows no notes.

What's interesting, is that if you add another note, either on the Mac or on iOS, on the Mac, you'll see your previous notes from before you uncompleted the task, plus your NEW note. On iOS, you'll just see the NEW note, since you un-completed the task.

What's even more interesting, is that if you log out of the app on iOS, and then log back in, you'll see all of the original notes in iOS again... including the NEW one you just created.

Daniel Tuz premium
Replied on Jan 23, 2014 - 11:44

Yes, it's gotta be a sync issue. I did log out on iOS and log back in and they were back. Hopefully you can fix the bug. Thanks!

David Trey staff
Replied on Jan 23, 2014 - 13:06

Hello,

Thank you for your reports, I've been able to reproduce this issue and have passed it to the developers.


Best regards,
David