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AM/PM bug on Due Times...

JR

It was 11:30am here and I was trying to set a task to be due at 12:45pm. So, I set the time and then the "PM" and then tapped "done" in the top right. Now, when the task is displayed in the list, it shows 12:45AM. I reopen the task, edit the time, switch from AM to PM, and hit done, and again, the task is listed as "12:45AM".

The only way around this, I have found, is to edit the task, and instead of tapping on the time to bring up the rotational time change widget, I can edit the time manually by touching it, and hitting the backspace key when the cursor is located to the right of the "AM", erase it, type "PM" and then hit "done." When I do it this way, the "PM" will stick.

Is this a known issue?

All responses

DP
Dave Purcell premium
Replied on Jan 22, 2014 - 19:31

I am new to Todoist Premium, and I'm having the same issue. I understand that you all are having server issues, but this is a really rough start.

David Trey staff
Replied on Jan 22, 2014 - 20:45

Hello,

Unfortunately, I can't reproduce this issue, if I set AM, it stays at AM and selecting PM sets the task to PM.

Please try to delete and reinstall the app, make sure you have the correct time zone set in Todoist and on the device and reinstall the app and see if it helps.


Best regards,
David

JR
Jacob Rosenfeld premium
Replied on Jan 22, 2014 - 21:49

Are you trying to reproduce this on the iphone itself? Because I can make it happen with every task I add... which is getting really annoying, having to fix the time on every single one.

Brendon Wadey staff
Replied on Jan 22, 2014 - 22:25

Jacob,

Please clarify, did you delete and re-install the app? Yes we are testing with an iPhone.

Though you appear to be having issues with premium, I am still not sure if you have indeed signed out of everywhere, cleared the cache/data for all apps/browsers.

Sorry for the repeat questions.

Regards,
Brendon.

DP
Dave Purcell premium
Replied on Jan 22, 2014 - 23:04

I signed out of the web version of Todoist in Chrome and deleted my cache. I signed out of the app on my iPhone and iPad, then deleted both, then re-installed them. Tried it again on both iOS devices, and in both cases, due times revert back to AM as Jabob described. I'll be happy to send you screen captures if it will help.

JR
Jacob Rosenfeld premium
Replied on Jan 22, 2014 - 23:08

I'd send videos, if i thought it would help.

Brendon Wadey staff
Replied on Jan 22, 2014 - 23:16

Hi,

Let us know which version of iOS you are running, and if it's jailbroken.

I will let the developers know about this issue.

Regards,
Brendon.

DP
Dave Purcell premium
Replied on Jan 23, 2014 - 00:58

Thanks, Brendon. I'm running 7.0.4 on both devices. They are not jailbroken. I see another thread above where someone else is having the same issue.

JR
Jacob Rosenfeld premium
Replied on Jan 23, 2014 - 03:37

I'm running 7.0.4 on both my iPhone 5s & my iPad Mini Retina -- neither of them are Jailbroken.

David Trey staff
Replied on Jan 23, 2014 - 13:04

Hello,

Unfortunately, we still can't reproduce it at all. Right now, before writing this, I've performed the following tests, please confirm if this is what you're doing and if not - what's different in your case.

All tests were performed on iOS 7.0.4 in project view.

1. Added a new task and used the date and time selector to set it to "tomorrow at 9:54pm" - it got saved and synced with the correct date and time.
2. Added a new task and used the date and time selector to set it to "tomorrow at 9:55am" - it got saved and synced with the correct date and time.

Then I've changed the date format for my Todoist account from 12-hour to 24-hour, repeated both exact same tests and in both cases the date and time were correct.

Then I've changed the date format back to 12-hour again and tried to edit task one just by changing pm to am and saved it - it got saved and synced correctly.

Next, same test as above, but with the second task - changed it from am to pm and it also got saved and synced correctly.

That said, if you've done anything different, used any different day, a different view or any specific task properties or also moved it to another project, please specify the changes and we will retry reproducing it under these circumstances.


Best regards,
David

DP
Dave Purcell premium
Replied on Jan 23, 2014 - 13:21

Thanks, David. If you can provide an email address, I'll be happy to send you a video or screen captures. It's still happening, and it's making Todoist virtually unusable for me as I do most of my work on the run.

David Trey staff
Replied on Jan 23, 2014 - 13:40

Dave,

Please tell me - what language and what regional settings do you use on your phone? One of our devs has now managed to link this issue to language support so this information would be very helpful in identifying this bug.


Best regards,
David

DP
Dave Purcell premium
Replied on Jan 23, 2014 - 14:59

Time zone: set automatically -- currently as New York.
Language: English
Region Format: United States
Calendar: Gregorian

Nothing exotic, unfortunately.

Thanks!

David Trey staff
Replied on Jan 23, 2014 - 17:02

Dave,

Thank you for this information, according to the developers, they did manage to identify an issue with the AM/PM settings and it should be addressed in the next update.


Best regards,
David