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I paid for Premium on my android Nexus 5 but it is not registering as premium on my ipad.

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Have I done something wrong? i paid for the annual subscription to premium via Google Play but also want to use premium on my ipad. At the moment the ipad wants me to pay the annual fee again - as does my computer..........

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David Trey staff
Replied on Jan 15, 2014 - 13:10

Hello,

This can happen in two situations:

1. You haven't logged out and back into your account on the other platforms and they keep seeing the non-upgraded version as it's cached in their memory.

2. You've logged into a different Todoist account on the other platforms.

Regardless of where you purchase Premium, it will always upgrade your account and you should have Premium access to this account on any platforms. Please try to log out and back in, and make sure you're using the same credentials and the same login method (manual or via Google) on each platforms.


Best regards,
David