+ Add Question

Stuck reminder


Hi there, there is already the question 6512 - push notification stuck for a completed task.

Any progress on that topic?

I don't like the approach: uninstall and re-install, as this will not solve the problem in the long run but only temporarily.

At the moment I have two completed tasks for which I'm getting push notifications: first one includes the string "Clean new furniture", and 2nd one includes the string "Buy ingredients"

One was scheduled for yesterday @20:30, and the other one for 20:45 with 30 mins push reminder. I can't remember if I completed them before the reminder was sent or after. But I take it you can find this out from your log files?

I'm using the trial 1 month version of Todoist and solving this issue would help me decide if I will become a paid member.

Can you help?

Many thanks for your time,

All responses

Mike M premium
Replied on Nov 07, 2013 - 04:17

Using Todoist 6.0.4 (11031) on the latest iOS 6 version on iPhone

Mike M premium
Replied on Nov 07, 2013 - 04:18

That's the other question I picked up with very similar use case and unusual behaviour https://todoist.com/Support/showQuestion/6512/

Mike M premium
Replied on Nov 07, 2013 - 06:32

Out of words... I'm uncompleting that task, and marking it due today. I add a comment, and I keep getting push notifications for the one yesterday!!


David Trey staff
Replied on Nov 07, 2013 - 07:24

Hello Michail,

Unfortunately, we no longer support the iOS 6 version of our app, but please tell me - are you often offline? Push notifications are sent through the internet so if you were offline at the time a notification should arrive, it will arrive as you reconnect.

We suspect the issue of multiplied notifications to be related to Apple's servers (which send them), but again - we'll no longer support the 6.0.4 version of our app. If the issue persists on the iOS 7 version, please let us know.

Best regards,