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Sync iPhone and Mac computer

J

Hi,


My Todoist in both iPhone 4s and the one in my Macbook pro were working fine and well sync.

From 2 days ago, though, my iPhone Todoist is not up to date.
Only my Macbook Pro Todoist is working fine.

Why that? what should i do?

Thank you

All responses

David Trey staff
Replied on Oct 28, 2013 - 13:18 UTC

Hello Judith,

Please clarify - how exactly is it not in sync? Can you see only some of your tasks? When you add a new one, does it not appear in the same project on iOS?

Either way, please try to delete the app, reboot your phone, reinstall it and see if the issue persist.


Best regards,
David

J
Judith premium
Replied on Oct 28, 2013 - 15:14 UTC

Hi David,


What happens is that in my Mac i can see all the task for this week but then in my iphone doesnt show like i have anything to do until friday for example (i wish i didnt have anything!)
In my iPhone when i go to 7 days i only see recurrent tasks that i have setup for fridays.
I can see all the tasks if i go under each project but not under 7 days


I did delete the app and reinstall it already.

Thanks
J

David Trey staff
Replied on Oct 28, 2013 - 16:23 UTC

Judith,

Thank you for clarifying, we're looking into this issue right now. Sorry for the inconvenience.


Best regards,
David

David Trey staff
Replied on Oct 28, 2013 - 17:20 UTC

This issue should now be fixed. Please resync the data or make a minor change on your task list or log out and back in to see the changes.


Best regards,
David

J
Judith premium
Replied on Oct 28, 2013 - 21:36 UTC

Great! Fixed. Thank you! Best customer Service ever. You guys are so quick and competent.